Verified September 9, 2026. Primary vendor references: Jira, Confluence, Trello and Atlassian's usage-based pricing guide. Displayed Jira and Confluence per-user amounts are vendor estimates for the selected team size and billing context, not universal rates. Annual subscriptions use seat tiers; monthly subscriptions bill exact users.
Jira and Confluence are free for up to 10 users. At the vendor's currently displayed estimate, Jira Standard starts around $7.91/user/month and Confluence Standard around $5.42/user/month; Trello Standard is $5/user/month billed annually. Larger-team totals can differ because Atlassian uses seat-count and billing-tier calculations.
Jira Software is Atlassian's flagship issue and project tracking tool — the de facto standard for software development teams using agile methodologies (Scrum, Kanban).
| Plan | Price | User Limit | Key Features |
|---|---|---|---|
| Free | $0 | Up to 10 users | Scrum/Kanban boards, backlog, basic roadmaps, 2GB storage, community support |
| Standard | About $7.91/user/month current vendor estimate; varies by seats/billing |
Unlimited | Everything in Free + audit logs, advanced permissions, 250GB storage, business-hours support |
| Premium | About $14.54/user/month current vendor estimate; varies by seats/billing |
Unlimited | Everything in Standard + advanced roadmaps, unlimited storage, 99.9% SLA, 24/7 support, Atlassian Intelligence (AI) |
| Enterprise | Contact sales; annual subscription | Unlimited | Multi-site, enterprise security (SAML, IP allowlisting), dedicated support, advanced compliance |
Confluence is Atlassian's team wiki and knowledge management product. Most development teams use it alongside Jira for documentation, meeting notes, and decision records.
| Plan | Price | User Limit | Key Features |
|---|---|---|---|
| Free | $0 | Up to 10 users | Unlimited pages/spaces, basic templates, 2GB storage, community support |
| Standard | About $5.42/user/month current vendor estimate; varies by seats/billing |
Unlimited | Everything in Free + page analytics, audit logs, 250GB storage, business-hours support |
| Premium | About $10.44/user/month current vendor estimate; varies by seats/billing |
Unlimited | Everything in Standard + whiteboards, Atlassian Intelligence AI, unlimited storage, 24/7 support |
| Enterprise | Contact sales; annual subscription | Unlimited | Multi-site, advanced admin, SAML/SSO, advanced compliance |
Note: Confluence is often compared to Notion. See our Notion vs Confluence pricing comparison — Notion is significantly cheaper at smaller team sizes.
Trello is Atlassian's visual, Kanban-based project management tool — simpler than Jira, aimed at non-technical teams and individual project management.
| Plan | Price | Board Limit | Key Features |
|---|---|---|---|
| Free | $0 | 10 boards per workspace | Unlimited cards, unlimited members, 10MB attachment limit, basic Power-Ups |
| Standard | $5/user/month annual billing |
Unlimited | Unlimited boards, custom fields, saved searches, 250MB attachments, advanced checklists |
| Premium | $10/user/month annual billing |
Unlimited | Dashboard, Timeline, Calendar, Map views, Priority support, workspace-level templates |
| Enterprise | $17.50/user/month for 50 users; decreases with scale |
Unlimited | Org-wide permissions, SSO, advanced admin, multi-board guest access |
Historical snapshot retained for context. Jira Service Management prices were not part of the August 2026 re-verification; confirm current agent pricing with Atlassian before budgeting.
JSM (formerly Jira Service Desk) is Atlassian's IT service management (ITSM) and customer support tool — used by IT help desks and internal support teams.
| Plan | Price | Key Features |
|---|---|---|
| Free | $0 (up to 3 agents) | 3 agents max, email requests, basic queues, SLAs, knowledge base, customer portal |
| Standard | $22.05/agent/month | Unlimited agents, audit logs, multiple support channels, 250GB storage |
| Premium | $44.27/agent/month | Advanced ITSM (change/incident mgmt), Atlassian Intelligence, 99.9% SLA, 24/7 support |
JSM charges per "agent" (team members handling tickets), not per user — customers/requesters are free. Compare with our Zendesk vs Freshdesk comparison — JSM's Standard tier is priced competitively against Zendesk at mid-market.
Atlassian is layering separate usage meters on top of its seat subscriptions. Allowances for the same meter pool at organization level and refresh monthly, but the meters do not share capacity with one another.
| Meter | Included usage | Extra usage from Dec. 3, 2026 | What counts |
|---|---|---|---|
| Rovo credits | Per-user allowance varies by app and plan; pooled by organization | $0.01/credit | Billable AI interactions and enriched Teamwork Graph context |
| Automation steps | Per-user/app allowance varies by plan; pooled by organization | $0.50/1,000 steps | Executed triggers, conditions, actions, branches and loops |
| CSM AI agent resolutions | No included allowance | $1/resolution | A request resolved autonomously without human handoff |
Rovo allowance examples: Jira and Confluence include 25 credits per user/month on Standard, 70 on Premium and 150 on Enterprise. Service Collection and Teamwork Collection include 250, 700 and 1,500 respectively. Basic Rovo interactions use 10 credits per billable event; advanced interactions can use a variable number.
Do not confuse Rovo with Rovo Dev. Rovo Dev Standard is a separate $20/developer/month product with 2,000 Rovo Dev credits per developer and its own extra-credit pricing. Ordinary Rovo credits cannot be treated as Rovo Dev credits.
Extra usage is enabled by default. Organization and billing admins can monitor each meter, receive notifications near 80% and 100%, set spending limits or disable extra usage. If extra usage is disabled and a meter is exhausted, that capability pauses until the allowance refreshes or more capacity is purchased; other meters continue independently.
Most development teams use Jira and Confluence. Because Atlassian prices annual subscriptions by seat tier, the table below is an illustration using the currently displayed per-user estimates—not a binding quote.
This is why Notion has been eating into Atlassian's mid-market. For teams that don't need deep Jira integrations or Agile-specific features, Notion (or Linear + Notion) can replace both tools at significantly lower cost. See our Notion vs Confluence comparison for the full breakdown.
Atlassian raised prices in 2023 and again in 2025. With the Data Center migration wave and AI feature investments ongoing, further increases are likely. Know before your renewal.
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